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Support via ticket or phone
Tickets are monitored during regular support hours. Mon – Fri 8:30 am – 5:30 pm Eastern Time. Excluding Christmas Day and New Year’s Day
For support via phone, call (888) 353-5888, then select option 1 followed by option 2 to leave a message for the on-call technician.
Logivision customer
If you are Logivision customer please reach out to your authorized VAR (Value-Added Reseller). They’re your primary point of contact and are best equipped to assist you quickly and directly.
This helps ensure you get the right support as efficiently as possible. If you’re unsure who your VAR is, your internal team or account administrator should be able to confirm it for you.
If you’d still like to leave us a message, you’re welcome to call 888-353-5888 and we’ll make sure it gets routed appropriately. Thank you so much for your understanding and cooperation. We really appreciate it!
Feature Wishlist: What do you want to see next?
Please note that Feature Wishlist option is NOT for support requests. Support requests should always be sent via submitting a ticket above or calling (888) 353-5888.